The pervasiveness of examples of AI in popular culture clearly illustrates that we humans are fascinated with the idea of artificial intelligence and its various transformative implications. Just imagine a world of computers with consciousness, robots with feelings and everything in between. And while Hollywood’s perspective on AI typically leans toward the fantastic, it represents an interesting parallel to the business world. From the boardroom to the shop floor, there is a rapidly growing interest in AI’s potential to transform the very way we do business. The insurance industry is no different, and in many ways is an ideal candidate for transformation driven by AI.
AI: the key to transformation in the insurance industry
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