The Future of Work and Customer Experience – February 2021

The shifting sands of the past 12 months have at least saved many of us from the stress of the commute to an actual office – but has our increased reliance on online connectivity resulted in a digitally burned-out workforce? Also in this report, we look at how body language is still a thing even if you’re on a Zoom call, and the case of the man who was fired by an AI routine… Read more inside.

© Business Reporter 2021

Top Articles

How a digital revolution is transforming banking and financial services in Asia

Asia has become the hotspot of digital innovation in the global financial and banking sector.

Conscious customers: a year of change and the UK consumer

As the pace of change continues in the insights industry and beyond, it’s clear that the Covid-19 pandemic has not…

Related Articles

Register for our newsletter