Nicky David, Service Delivery Director and Rachael Beer, Account Sales Director, Capita IT and Networks
Today, many public sector and enterprise organisations are reliant on Critical National Infrastructure, with world-class digital connectivity becoming essential for organisations wishing to compete, grow and serve their customers well. Not only is connectivity essential between organisations and customers, but also across local, national and global locations; in offices, data centres, applications and clouds. To meet the most basic commercial goals and commitments, it is vital that organisations can store, access, manage and transfer business data securely, and quickly.
A key provider of critical national infrastructure, Capita designs, builds, operates and optimises every form of network service. Trusted to connect thousands of sites across the UK, from hospitals to schools, to airports, Capita’s infrastructure is everywhere, from the Scottish highlands to aircraft carriers and submarines.
Alastair Greener interviews Nicky David, Service Delivery Director at Capita, and Rachael Beer, Account Sales Director at Capita, to discuss the biggest challenges of developing secure and reliable infrastructure, and how businesses can ensure that they connect with certainty.
Perhaps one of the biggest challenges lies around security. Rachael Beer provides insight into a recent Capita survey of over 200 IT decision makers in which 69% voted security at the top of their agenda for the immediate future. Ensuring prevention methods and monitoring systems are in place is vital to guaranteeing that infrastructure is protected at all times.
Rachael comments, “When all network requirements are met, all network users, both off-site and on-site, should be able to access the same data, with the same level of service, same speed and across multiple different devices, all knowing with confidence that the network is managed and supported 24/7, 365 days a year. That’s what it should look like.”
In addition, Nicky David shares vision of Capita’s role in providing such infrastructure to public sector and enterprise organisations, citing Capita’s transparency and dedicated teams as key differentiators. Safeguards on offer to customers include 24/7 network monitoring by expert engineers, enabling a constant and reliable service.
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